JSX (airline)

The airline was originally founded as JetSuiteX in April 2016. According to chief executive officer (CEO) Alex Wilcox, the air carrier was created in response to declining short-haul traffic and the rise in fares on short-haul flights in the United States.[5][6] Wilcox attributes these phenomena in part to long wait times in airports.[5][7] JSX returns hours back to time-sensitive travelers, allowing them to access many of the perks once reserved for private jets with minimal barrier to entry.[6]

The company started operations on April 19, 2016, with its first flight between Burbank and Concord in California.[8]

On August 8, 2019, JetSuiteX was re-branded as JSX.[2]

In September 2020, JSX was notified from the Orange County Board of Supervisors that the airline will be barred from operating flights to John Wayne Airport in Orange County, California, starting January 1, 2021.[9][10] Wilcox publicly addressed the situation through emails and social media, and a customer outreach program invited fliers to voice support for the carrier to continue its flights to Orange County.[10] On December 14, 2020, JSX filed a lawsuit against the airport, stating that it has “refused to offer any accommodations” to the carrier, and that the airport “discriminatorily chose" the termination "in favor of two large airlines [Spirit and Allegiant Airlines]...” which the former operates the same routes as JSX.[11] More than a week later, on December 23, 2020, the airline was granted a temporary restraining order against SNA, preventing the airport officials from terminating the airline's operations on the planned date of January 1, 2021. A spokeswoman told a news outlet that the airport will comply with the order.[12] JSX continues to operate from the airport.

JSX Air is a subsidiary of JetSuiteX, Inc, with headquarters in Dallas, Texas. JetBlue and Qatar Airways are minority shareholders in JSX.[13][14] CEO Wilcox was a founding executive of both JetBlue and Kingfisher Airlines.[8]

JSX serves or has previously served the following destinations as of October 2021:[3]

A JSX ERJ in Las Vegas

The JSX fleet comprises the following aircraft:

Cabin of JSX 1x1 configured ERJ-145.

JSX flights depart from private jet terminals, separate from the passenger terminals used by Part 121 and some Part 135 airlines.[19] In most locations, the lounge facility is operated by JSX, while in some, JSX utilizes FBOs. All spaces offer complimentary coffee and WiFi, with an exclusive, crowd-free waiting lounge.[20] JSX customers are vetted by the TSA Secure Flight program and are subject to additional passive security measures including explosive and weapons detection.[21]

JSX's aircraft are configured with seats offering up to 36 inches (91 cm) of pitch and provide in-seat power, while cabin space is increased by removing overhead compartments. Gourmet snacks and alcoholic beverages are offered complimentary during flight.[22] JSX rolled out an enhanced fresh food offering on longer flights, including routes between Dallas and Miami and New York and Miami.

A JSX ERJ in Las Vegas

JSX is involved in community efforts across the nation. It remains actively involved with:

• OBAP, Organization of Black Aerospace Professionals
• NGPA, National Gay Pilots Association
• Women in Aviation
• Association for Women in Aviation Maintenance
• Professional Pilots of Tomorrow
• LPA, Latino Pilots Association

The carrier has won numerous awards, including:

• 100% Corporate Equality Index, Human Rights Campaign
• Autism Aware, Autism Double Checked
• Top Workplaces USA, Energage
• Top Workplaces California, Energage
• Public Flying Benefit Award, NAA
• World's Most Innovative Companies, Fast Company
• 5 Star Regional Carrier, APEX
• Best Overall Regional Carrier, North America, APEX

Wikimedia Commons has media related to JetSuiteX.

• Official website