OnTrac

OnTrac is a privately held logistics company that contracts regional shipping services in the Western United States.

OnTrac
TypePrivate company
IndustryLogistics
PredecessorCalifornia Overnight
FoundedSouth San Francisco, California (1991)
HeadquartersChandler, Arizona, US
Number of locations
35 facilities (2018)
633 drop boxes (2018)
Key people

Robert E. Humphrey, Jr.
(CEO)[1] [2]

ServicesLogistics services
DivisionsOnTrac (Overnight Division)
OnTrac Messenger
OnTrac International
Websiteontrac.com

The company was founded in California in 1991 as California Overnight and was formed from acquisitions of several small Canadian and American courier companies[3] and expanded[4] to seven additional states: Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. Initial customers were document shippers that sought an alternative to overnight delivery in California versus national carriers. As of 2020 the service area[5] covers 20% of the United States population.[6] According to the Better Business Bureau, OnTrac has 811 customer reviews with an average rating of 1.02 out of 5 stars [7]and the Better Business Bureau has been able to close 524 complaints against this company in the past 12 months[8] and 997 closed complaints in the past 3 years. 849 out of 997 complaints in the past 3 years were because of delivery issues.[9] OnTrac is facing a class action lawsuit [10]filed by Capstone Law APC on behalf of current and former drivers who worked for Express Messenger Systems, Inc. dba OnTrac (“OnTrac”) in a California location and were misclassified as independent contractors. The lawsuit, entitled Lewis, et. al. v. Express Messenger Systems, Inc., is currently pending in Los Angeles County Superior Court, Case No. BC501521. The lawsuit alleges the following violations against OnTrac:

  • willfully misclassifying employees as “exempt” from overtime and other protections under the Labor Code;
  • not paying all overtime wages;
  • not paying California minimum wage (relating to hours worked off-the-clock);
  • not providing employees with timely, uninterrupted meal and/or rest breaks;
  • not paying employees one hour of pay as required by law for each missed meal and/or rest break;
  • not providing employees proper wage statements (pay stubs);
  • failing to reimburse business expenses; and
  • not paying wages timely during employment and upon termination.

See also

References
  1. https://nz.finance.yahoo.com/amphtml/news/ontrac-announces-passing-chairman-names-220010567.html/
  2. http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=1570699
  3. "About OnTrac". OnTrac Shipping – Company Profile.
  4. Post And Parcel | OnTrac Expands in Western USA
  5. OnTrac | Service Area
  6. Archived 2008-04-21 at the Wayback Machine U.S. Census Bureau | United States Population
  7. "OnTrac | Reviews | Better Business Bureau® Profile". www.bbb.org. Retrieved 2021-11-24.
  8. "Ontrac | Better Business Bureau® Profile". www.bbb.org. Retrieved 2021-11-24.
  9. "OnTrac | Complaints | Better Business Bureau® Profile". www.bbb.org. Retrieved 2021-11-24.
  10. "Employee Class Action Lawsuit Against OnTrac". Employee Class Action Lawsuit Against OnTrac | OnTrac. 2014-01-23. Retrieved 2021-11-24.
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